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Title : Customer Satisfaction and Quality Perceptions of Electronic Banking Channel Services: An Emperical Study.
Authors : A. J. Joshua, K. V. M. Varambally and Moli P. Koshy
Manipal Institute of Management, MIT Campus, Manipal - 576104, Inida.
E-mail:joshuaambat@yahoo.co.in
Director, Manipla Instituite of Management, MIT Campus, Manipal-576 104, India.
E-mail : kv.varambally@manipal.edu
School of Management studies, Cochin University of Science & Technology, Kochi-22, India
E-mail: molipkoshy@rediffmail.com
Journal Title : South Asian Journal of Management Research (SAJMR)
Date : JAN-2010
File : Click to Download PDF

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